Here is a professional and customer-facing Shipping Policy drafted specifically for Coreldove.com.

It transforms the backend supplier details into a clear, consumer-friendly policy for the Indian market, while keeping the critical protections you need regarding shipping timelines, RTO (Return to Origin) fees, courier liability, and the mandatory package inspection on delivery.

Shipping Policy

Last Updated: July 2026

Thank you for choosing Coreldove.com. We are dedicated to providing you with a reliable and seamless shopping experience. Please review our shipping guidelines below to understand how your orders are processed, tracked, and delivered within India.

1. Delivery Coverage & Shipping Areas

• Domestic Shipping Only: We currently accept and fulfill orders exclusively within India. We do not offer international shipping at this time.

2. Processing & Dispatch Timelines

• Fast Dispatch: 100% of our orders are processed and shipped from our fulfillment facilities within 1–2 business days.

• Weekend Orders: Orders placed over the weekend (Saturday and Sunday) are systematically dispatched on the following Monday.

• Bank Holidays: We do not dispatch or deliver packages on national or public bank holidays. In such cases, your parcel will move forward on the next working business day.

3. Estimated Delivery Timelines

Once your order has been dispatched from our facility, the estimated delivery timelines are as follows:

Region / Destination	Estimated Delivery Time
Gujarat	6–7 business days after dispatch
All Other Indian States	7–10 business days after dispatch
Remote/Restricted Pincodes	Up to 15 business days (depending on courier partner constraints)

4. Shipping Carriers & Tracking

To ensure your order arrives safely, we partner with leading domestic courier networks, including Blue Dart, DTDC, and Ecom Express. The choice of carrier varies dynamically based on the specific serviceability of your delivery pincode.

• Order Tracking: As soon as your package leaves our facility, a tracking number and link will be updated in your order details and sent via email/SMS.

• Shipping Rates: Delivery costs vary depending on your location and the specific products ordered. Please review the final breakdown in your Order Summary at checkout to view the exact delivery charges.

5. Critical Guidelines Upon Receipt of Delivery

We strongly advise all customers to follow these strict inspection protocols before accepting a package from the delivery executive:

• Inspect Before Signing: Carefully examine the external packaging and goods to ensure they are completely intact and complete before signing the acknowledgment of receipt.

• Damaged or Tampered Parcels: If you discover that the parcel is visibly damaged, tampered with, or incomplete, you must refuse the delivery outright, or sign the courier slip as "Damaged" and contact our customer support team on the exact day of delivery.

6. Failed Delivery & Refused Parcels (RTO Policy)

Customers are responsible for ensuring that the shipping details provided at checkout are accurate and that someone is available to receive the parcel.

If a package cannot be successfully delivered due to reasons within the customer's control—including but not limited to:

• Providing an incorrect or incomplete shipping address

• Continuous absence of the receiver after multiple delivery attempts

• Direct refusal by the customer to accept or collect the package upon delivery

The parcel will be returned to our facility as a Return to Origin (RTO). All incurred two-way shipping expenses will be strictly deducted from the total order value before any refund is calculated or issued.

7. Shipping Delays & Courier Transit Disclaimer

While we work closely with our carrier partners to ensure timely deliveries, certain factors beyond our control (such as extreme weather conditions, regional restrictions, transport strikes, or logistical processing issues) can cause unexpected transit delays.

• Carrier Responsibility: Once a package leaves our fulfillment facility and enters the courier network, the courier company assumes direct responsibility for managing transit logistics. Coreldove.com is not legally liable for delays caused entirely by the third-party courier service.

• Investigation Window: In rare instances where a shipment becomes stuck in transit or experiences a prolonged delay, it may take the courier company up to 45 days to fully investigate, resolve the issue, and complete the delivery or officially declare it lost. We kindly ask for your patience and cooperation during these unforeseen logistical challenges.